Privacy Policy
How Al Ghaffar Travel collects, safeguards, and processes passenger information in compliance with international aviation and privacy norms.
Commitment to Client Confidentiality
Al Ghaffar Travel (Pvt) Ltd is committed to respecting and protecting the privacy of our passengers, pilgrims, and corporate accounts. This policy outlines how information gathered through our office, telephone inquiries, online forms, and WhatsApp consultations is managed.
1. Information We Collect
To issue airline tickets, arrange hotel vouchers, and facilitate authorized Hajj and Umrah visas, we collect only the statutory and operational details required by airlines and government authorities:
- Full legal names matching passenger passports or National Identity Cards (CNIC).
- Passport numbers, expiry dates, nationalities, and dates of birth.
- Emergency contact numbers, email addresses, and residential addresses.
- Official biometric registration confirmations and health/vaccination certifications as required by pilgrimage ministries.
2. Purpose and Lawful Use
We use passenger data strictly for:
- Direct entry into IATA Global Distribution Systems (Amadeus, Sabre) for seat booking and e-ticket issuance.
- Filing visa and pilgrimage entries through authorized Ministry of Hajj & Umrah platforms.
- Sharing booking vouchers with confirmed accommodation and transportation partners.
- Communicating schedule modifications, delay notifications, and itinerary updates.
3. Data Non-Disclosure
We never sell, rent, lease, or monetize passenger data to third-party commercial marketing networks. Information is disclosed solely to operating airlines, consular embassies, immigration border controls, and designated lodging properties necessary to complete your travel itinerary.
4. Contact for Privacy Inquiries
If you have any questions or wish to review passenger records stored in our administrative archives, please write to our compliance desk at info@alghaffar.com.pk or visit our Karachi office.